Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us we missed a site? Here's how to reach the team behind coolstf.com, and what we can (and can't) help with.
The Best Way to Reach Us
Email is the most reliable channel. Send us a message at [email protected] and a real person on the team will read it. We don't run automated ticket systems here, so please give us a couple of working days to get back to you, longer if your message needs research on our end.
To speed things up, tell us upfront what your message is about. A quick subject line like "correction request," "site suggestion," or "general question" helps us route it to the right person straight away.
What You Can Contact Us About
- Corrections and accuracy checks — If a licensing detail, bonus term, or supported coin listed for any site has changed, tell us. Crypto casino terms shift often, and we'd rather fix a stale detail than leave it up.
- Questions about how we rank sites — If you want to know why a particular casino sits where it does, or how we weigh things like payout speed, coin support, or verification requirements, ask and we'll walk you through it.
- Site suggestions — Think we're missing a crypto casino worth reviewing? Let us know which one and why, though we only ever review and list sites we've actually assessed against our own criteria.
- General feedback — Anything that made a review harder to use than it should have been, from confusing wording to a broken link, is worth flagging.
- Partnership or editorial enquiries — If you represent a crypto casino or a related business and want to introduce yourselves, say who you are and what you're proposing. Note that any commercial relationship never decides where a site ranks; our methodology and other guides explain how we keep that separation.
What We Can't Help With
We're a review and comparison site, not a casino operator, so there are limits to what we can do from here:
- We can't access, manage, or recover funds held in your account with any crypto casino — that has to go through the site's own support team.
- We can't verify your identity, process withdrawals, or resolve wallet or transaction issues on your behalf.
- We can't offer legal, tax, or financial advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether a particular site is available in your state, speak with a qualified professional — the legal and tax picture for offshore crypto casinos varies by state and by individual circumstances.
- We can't guarantee a response time on complex enquiries that require us to re-check a site's current terms, licensing, or coin support before replying.
If You're Worried About Your Gambling
If gambling has stopped feeling like entertainment, or you're worried about your own play or someone else's, please reach out for support rather than waiting for a reply from us. The National Problem Gambling Helpline is available at 1-800-GAMBLER. Keep in mind that offshore crypto casinos often don't offer the same self-exclusion tools or player protections as state-regulated operators, so building your own limits before you play matters more, not less.
A Note on What This Site Is
Best Crypto Casinos reviews crypto casinos serving US players and is independent in how it ranks sites, though some links may earn us a commission if you sign up through them. That never changes our ratings or write-ups. All content is for readers 18 or older (21+ where a site or state requires it), and nothing here should be read as an invitation to gamble more than you can afford to lose.
Whatever the reason for getting in touch, we'd genuinely like to hear from you. Drop us a line and we'll do our best to give you a straight answer.